OUR EXPERIENCE IS YOUR COMPETITIVE ADVANTAGE

1 Source Data has provided clients with credit and loan-cycle services for the past 20 years. That gives us an in-depth knowledge of credit reporting and the mortgage process. Our people, computers, software and networks are the best in the industry, and we proudly say that our services create more borrowers, generate more leads, open more markets and make your operations more efficient.

But we know our most important product is service. So we mold the lessons of our experience to benefit our clients. That includes a real person answering your phone calls, and knowledgeable service agents, starting at 7:30 in the morning, Monday through Friday, Pacific Time.

The people of 1 Source Data want you to be a hero to your borrowers. We help by advising brokers on strategies to responsibly increase credit scores, reduce the effects of score drift and help prospects qualify for loans. We help by providing all the options needed to build focused and accurate credit reports, including options that will save you money – even options that reduce the number of credit reports you need. We can also take the lead in borrower conference calls to make certain all the details are right and the correction is done as quickly as possible. Our hard work and confidence translate into happy and satisfied borrowers – and that gives our clients a significant service advantage.

WE INVEST IN TECHNOLOGY – TO REDUCE YOUR COSTS

The people of 1 Source Data focus on improving the quality of every interaction we have with you and your borrowers. Our performance reflects your service, so our service platforms are designed to increase borrower referrals and cement customer loyalty.
Our services and features are engineered to get borrowers qualified and get loans closed faster. And we are always looking to offer new ways to reduce delays and streamline inefficient processes, whether they are in the credit verification process or in the operation of your office.

The result is we keep updated with the latest Internet-based software and security technologies. As technology advances we add state of the art software and hardware security protocols to ensure the integrity of your data.

Our designers work hard to make our technology simple for our clients. Because your business is non-stop, we have Technical Services people ready with answers. Our phones are toll-free, and the people of 1 Source Data are ready to help you understand the details of our products, or the tricky parts of your computer.

TIMELY RESPONSE GIVES YOU PEACE OF MIND

Since most of our clients logon daily, we get to know them pretty well. We’ve found they don’t like waiting on the phone. So when you call we’ll work hard to answer your call in less than 3 rings, and connect you with a live Customer Services agent in less than 1 minute.

We encourage clients to logon and submit service requests directly through our system, because that automatically keeps your loan officers updated on all open requests.

But, when you really need help, please give us a call.